Website Privacy and Cookie Statement

This Privacy Statement was last updated on 10 July 2022.It sets out the data protection practices carried out through the use of the Internet and any other electronic communications networks by One Family Governance LLC and its associated companies (all together “One Family Governance”; “we”, “us”) and with respect to 1familygovernance.com; 1familyoffice.ch; 1familyphilanthropy.ch; 1philanthropy.ch; 1philanthropy.org; onefamilygovernance.com; onefamilyoffice.ch; onephilanthropy.ch; onephilanthropy.org and other One Family Governance websites, applications and online services that link to this website privacy statement (together referred to as the “Site”).
We may provide a separate privacy statement in connection with certain websites and applications that we offer, and where we do so, such privacy statement will apply to our collection and use of personal information collected through such websites and applications.

1. Personal Information Collected

1.1 One Family Governance collects personal information from you that you provide, such as your email address, company name through the use of registration forms, for instance every time you sign up for an electronic newsletter, when you choose to send us an application to be considered for employment, when you register for an event or conference organized by One Family Governance, when you submit a request for proposal or for information, when you request the authorization of downloading a document, when you enter an online competition or when you send us a message via an email reply mechanism provided on the One Family Governance sites or when you choose to provide your information for surveys, index, quizzes or benchmarking surveys.
We use a customer relation management system (the One Family Governance CRM) to store personal information about our business contacts. We collect and use business contact details for individuals associated with existing and potential One Family Governance clients to manage and maintain our relationship with those individuals.
One Family Governance also uses Microsoft Bookings. Microsoft Bookings is a Microsoft 365 app supporting the scheduling and the managing of appointments; it includes a web-based booking calendar. The legal basis is the legitimate interest (Art. 6 (1) lit. f GDPR; we want to give you the opportunity to easily schedule an appointment with us.
The personal data required for an appointment via Microsoft Bookings (name and email address) as well as your additional, voluntary information (address, telephone number, notes) are processed and stored by us only to the extent that this is necessary for the processing of the appointment. Since Microsoft Bookings is a Microsoft 365 service, Microsoft (One Microsoft Way, Redmond, WA 98052-6399, USA) also receives access to the data you provide in the form.
Further information on the handling and use of data by Microsoft can be found in Microsoft’s privacy policy: https://privacy.microsoft.com/en-us/privacystatement.

2. Use of Personal Information


2.1 We process personal information collected via the One Family Governance sites for the purposes of:
• Providing our services
• Dealing with your enquiries and requests Recruitment
• Proposing/inviting access to One Family Governance’s social media accounts
• Proposing/inviting to informational events and conferences
• Providing you with information about products and services
• Managing and maintaining our relationship with business contacts
• Participating in surveys, index, quizzes, or benchmarking surveys
• Replying to your data subject access requests

3. Information We Gather Automatically and How We Use It


3.1 When you visit one of the One Family Governance sites, we collect information automatically about those visits.

3.2 In particular, your browser automatically sends us certain Internet-related information, such as the Internet Protocol (IP) address of the computer you are using.

3.3 We also collect information through the use of cookies to better understand how visitors use the One Family Governance sites, to identify problems with our servers, prepare aggregate demographic information and other information regarding the use of the One Family Governance sites, and to improve the functions of the One Family Governance sites. Cookies do not collect any information that enables you to be identified as an individual.

3.4 One Family Governance uses “Google reCAPTCHA” (hereafter “reCAPTCHA”) on its websites. Provider is Google LLC 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). With reCAPTCHA we want to check if the data entry on our websites (for example in a contact form) is done by a human or by an automated program. For this, reCAPTCHA analyzes the behavior of the site visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (for example, the IP address, the time a site visitor spends on the website or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. The reCAPTCHA analyzes are completely in the background. Site visitors are not advised that an analysis is taking place. Data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR. One Family Governance has a legitimate interest in protecting its websites from abusive automated spying and SPAM. For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: Google Privacy Policy and recaptcha

3.5 When you visit or use our social media websites such as Facebook, we use Facebook Pixel, which allows us to display interest-based advertisements (“Facebook Ads”) to users of the website when they visit the social network or other websites also using this tool. In this way, we pursue the interest in displaying advertisements that are of interest to you in order to make our website or offers more interesting for you. With the help of the Facebook Pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (“conversion”).
The processing of this data by Facebook takes place within the framework of Facebook’s data policy: https://www.facebook.com/policy.php.

Special information and details about the Facebook pixel, the Conversions API and its functionality can also be found in the Facebook help.
We may also use lead ads on Facebook, e.g. for recruiting purposes. If you, as a platform user, click on an add, you will be prompted to fill out a lead ad forms. After submitting it, your leads data will be stored on Facebook’s servers for no more than 90 days, and we may download your leads data from it. The downloaded data will be further stored in our recruitment system for no longer than 6 months. Facebook will use the information submitted by users through the lead ad, subject to its data policy: https://www.facebook.com/policy. Further details about how Lead ads work on Facebook can be found here:
When operating with lead ads, One Family Governance together with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (Facebook) are Joint Controllers for the collection and transfer of data in this process. The following processes are therefore not covered by joint controllership:
• The process that takes place after the collection and transmission is within the sole responsibility of Facebook.
• The preparation of reports and analyses in aggregated and anonymized form is carried out as a Processor and is therefore within our responsibility.
We transfer the data within the scope of joint controllership based on the legitimate interest pursuant to Art. 6 (1) f GDPR. Further information on how Facebook processes personal data, including its legal basis and further information on the rights of data subjects can be found here: https://www.facebook.com/about/privacy.

3.6 : Google Analytics 4.
One Family Governance also uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, on its websites. In order to protect your data as best as possible, the version “Google Analytics 4” (GA4, anonymized tracking, cookieless tracking) is used. Thus, only anonymized aggregated data is transmitted to us, which we evaluate for web statistics and therefore want to improve our offer. No individual profiles are created, but rather user groups. A personal reference can no longer be established.
GA4 uses IP address anonymization by default, which cannot be deactivated. Lawful cookies have a duration of 2 months.
The legal basis for the use of GA4 and the resulting coverage measurement is the legitimate interest (Art. 6 (1) lit. f GDPR).
The collected data may be transmitted to Google in Europe, or also to Google servers in the USA. One Family Governance has no influence on the data transfer to Google. Furthermore, One Family Governance has no influence on whether Google can draw conclusions about your person.
We are reviewing relevant rulings of the European Data Protection Agencies and/or other authorities which might impact the use of Google Analytics.
Further information on the handling of user data can be found in Google’s privacy policy.

3.7 : CleanTalk anti-spam check
We use the “CleanTalk” service, which protects the Site from spam when a data entry on a Site is done (for example in a contact form). The legal basis is the legitimate interest (Art. 6 (1) lit. f GDPR.
For security reasons and as protection against spam, your data is processed in the CleanTalk Cloud Service and stored in log files for a maximum of 45 days. After expiry of the aforementioned period, this data will be completely deleted. CleanTalk may use information about spam activity from IP or email addresses to provide appropriate anti-spam protection to all websites connected to its service.
Further information on the handling and use of data by CleanTalk can be found in CleanTalk Inc’s privacy policy.

4. Cookie list

4.1 A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

System cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie subgroup Cookies Cookies used
google.com NID, _GRECAPTCHA Third Party

Performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie subgroup Cookies Cookies used
login.microsoftonline.com buid, esctx, fpc, stsservicecookie, x-ms- gateway-slice Third Party
login.windows.net x-ms-gateway-slice, stsservicecookie Third Party
script.hotjar.com hjIncludedInPageviewSample Third Party

Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie subgroup Cookies Cookies used
browser-update.org cfduid Third Party
cookielaw.org cfduid Third Party

Targeting cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie subgroup Cookies Cookies used
twitter.com personalization_id Third Party
ads.linkedin.com lang Third Party
scorecardresearch.com UID Third Party
facebook.com fr Third Party
youtube.com VISITOR_INFO1_LIVE, CONSENT, YSC, GPS Third Party
linkedin.com lang, UserMatchHistory, bcookie, lidc, li_gc, AnalyticsSyncHistory Third Party
www.linkedin.com bscookie Third Party
www.facebook.com Third Party

4.2 : Microsoft Dynamics 365
We use cookies or tracking pixels from Microsoft Dynamics 365, which is provided by Microsoft Ireland Operations Limited, Ireland. Microsoft Dynamics uses the following cookies:

Long-term behavioral-analysis cookie:
This cookie is set and/or read on any webpage where we have placed a Dynamics 365 Marketing website behavioral-analysis script. It enables Dynamics 365 Marketing to score leads based on their level of interaction with a given website. The cookie contains no personal information but does uniquely identify a specific browser on a specific machine, and Dynamics 365 Marketing can use it to correlate this ID with an actual contact in our Dynamics 365 CRM. The cookie remains active for two years.

Short-term, single-visit cookie:
This cookie is also set and/or read on any webpage where we have placed a Dynamics 365 Marketing website behavioral-analysis script. By default, it expires after just 30 minutes. Dynamics 365 Marketing uses it to group all page loads by a given user that are recorded by the same behavioral-analysis script and that occur within the configured timeframe. It will consider all of these as part of a single "visit" to the website.

4.3 : This website uses Hotjar, an analysis software from der Hotjar Ltd. („Hotjar“) (, Hotjar LTD Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta, Europe). Hotjar makes it possible to measure and analyse user behaviour (clicks, mouse movements, scrolling, etc.) on our website. The tracking code and cookie generate data about your visit to our website, which is then transmitted to the Hotjar server in Ireland and stored there. The tracking code collects the following data:
Device-dependent data
• The IP address of your device (collected and stored in anonymised format)
• Your email address, including your first and last name, if you have provided this information via our website
• Your device’s screen size
• Type of device and browser information
• Geographic location (country only)
• Your preferred language for using our website

Log data
• Linking domain
• Pages visited
• Geographic location (country only)
• Your preferred language for using our website
• Date and time of website visit

Hotjar will use this information to analyse your use of our website, compile reports on usage, and provide further services connected with use of the website and the internet. To this end, Hotjar also uses the services of third parties such as Google Optimize and Optimizely. These third parties may store data that is sent by your browser when you visit the website, such as cookies or IP requests. Please consult the data privacy statement of Optimizely for more information about how data is stored and used.
By using this website, you declare your consent to the above-mentioned processing of the data collected by Hotjar and its third-party service providers as specified in their data privacy statements.
The cookies used by Hotjar have different lifetimes. Some may remain valid for up to 365 days while others expire after the current visit.
If you do not wish data to be collected by Hotjar, please click here and follow the instructions:

Media Link to their privacy statement
Twitter https://twitter.com/en/privacy
YouTube https://policies.google.com/privacy
LinkedIn https://www.linkedin.com/legal/privacy-policy
Facebook https://www.facebook.com/policy.php
Xing https://privacy.xing.com/en/privacy-policy
linkedin.com lang, UserMatchHistory, bcookie, lidc, li_gc, AnalyticsSyncHistory
www.linkedin.com bscookie
www.facebook.com

4.5 : You have the right to choose whether or not to accept cookies. You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the One Family Governance sites.
4.6 The "help" portion of the toolbar on most Internet browsers will tell you how to change your browser cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. For further information about cookies and how to control their use, please visit the following third-party educational resources: https://www.allaboutcookies.org/ and https://www.youronlinechoices.eu/.

5. Information We Share


5.1 We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf. In these circumstances we will share your personal information for purposes such as our legitimate business purposes and to comply with legal obligations.

6. Links to Other Sites


6.1 This Privacy Statement applies only to information collected by a One Family Governance site.

6.2 One Family Governance sites contain links to other sites that are not owned or administered by One Family Governance. Please be aware that One Family Governance is not responsible for the privacy practices of such other third party sites. We encourage you to read the privacy statements of every Website you visit.

7. Security


7.1 We maintain safeguards to protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide to us through the One Family Governance sites. Please note, however, that perfect security does not exist on the Internet. Therefore, while we endeavor to protect your personal data, when data is transferred over the Internet it may potentially be accessed and used by unauthorized parties.

8. Your rights relating to your personal data/Access, Deletion, Restriction and Objection

8.1 We want to make sure that any information we hold on you is up to date and correct. You can request from One Family Governance information in particular pursuant to Art. 15 to 18, 21 GDPR, as to your personal data held by us as a controller, the purpose of the storage and obtain certain other information about how and why we process your personal data. Furthermore, and within the legal framework, you have the right to request for your personal data to be amended or rectified where it is inaccurate, the right to restrict our processing of your personal data and the right to object or to obtain deletion of your personal data. If you have any requests concerning your personal information One Family Governance holds about you, to obtain a copy or any queries with regard to these practices please contact us at the contact listed below:
One Family Governance
Group Compliance Officer
Ch Aux-Folies 5
1293 Bellevue /Switzerland
E-Mail (for requests that do not have confidential or sensitive content):
gimfeld@onefamilygovernance.com
A request sent to us remains with us until you make a request to delete it or the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.

9. Hosting

Design and maintenance of our websites by Grégoire Imfeld, Bellevue Switzerland.
The webserver is hosted by A2hosting, Arizona, USA and Infomaniak, Geneva Switzerland .

10. Internet-based Transfers

10.1 Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the One Family Governance sites and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavor to protect all personal information collected through the One Family Governance sites in accordance with strict data protection standards.

11. Changes to the Privacy Statement

We reserve the right to amend this Statement at any time without advance notice in order to address future developments of One Family Governance, the Website or changes in industry or legal trends. We will post the revised Statement on the Website or announce the change on the home page of the Website. You can determine when the Statement was revised by referring to the “Last Updated” date on the top of this Statement. Any changes will become effective upon the posting of the revised Statement on the Website. By continuing to use the Website following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Statement, in whole or part, you can choose to not continue to use the Website.

12. Contact Us


If you have any general questions or concerns about how we process personal information please contact us at gimfeld@onefamilygovernance.com

We Care About Your PrivacyWe and our partners store and/or access information on a device, such as unique IDs in cookies to process personal data. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. These choices will be signaled globally as part of an industry standard and will not affect browsing data.Cookies Policy

 

We and our partners process data to provideActively scan device characteristics for identification. Use precise geolocation data. Select personalised ads. Develop and improve products. Measure content performance. Create a personalised content profile. Apply market research to generate audience insights. Select basic ads. Select personalised content. Measure ad performance. Create a personalised ads profile. Store and/or access information on a device.

 

Your PrivacyWe process your data to deliver content or advertisements and measure the delivery of such content or advertisements to extract insights about our website. We share this information with our partners on the basis of consent and legitimate interest. You may exercise your right to consent or object to a legitimate interest, based on a specific purpose below or at a partner level in the link under each purpose. These choices will be signaled globally to our vendors participating in the Transparency and Consent Framework.